Refund & Order cancellation Policy

Refund Policy

 

Refund will be executed under 2 circumstances.

 

  1. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

 

  1. Your order is approved of cancellation.

 

Once approved of above situation, you will be refunded on your original payment method within 2-3 business days. Please remember it will take some time for us to receive the products, and it can take some time for your bank or credit card company to process and post the refund too.
 

Cancel Order

 

There will be 1-3 days order preparation time before shipping. We accept order cancellation before the product is shipped or produced. If the order is canceled you will get a full refund. We cannot cancel the order if the product is already shipped out.

Please feel free to email us at info@warmerlab.com.